FAQs
When do you deliver and how does it work?
Everything is baked and freshly prepped during early morning hours and delivered soon later that day.
Deliveries are every Thursday between 10am-1.30pm. You can pre-order up till Wednesday (the day before) CUT OFF 6PM or until sold-out.
We aren't able to guarantee specific delivery times outside of the 3.5h slot due to traffic and delivery route, but we can leave your order at a designated space *more info in the following question
All deliveries are done by bike. Please see 'Delivery postcodes' (in main menu) to check whether we cover your postcode before placing an order.
How much does delivery cost?
Delivery to all our selected postcodes is £2.50 with a minimum order of £7. FREE DELIVERY automatically applies at checkout for any orders over £25.
*Delivery to all E3 postcodes is £1 with a minimum order of £7.
Do I have to be be in to accept the order?
Not necessarily - although we do prefer to deliver in person to ensure safe delivery, we are happy to leave in a "safespace". You will be able to leave any delivery notes at checkout to specify where you would like your order to be left if you are not able to accept it in person. We do not take responsibly for your "safespace" and cannot refund missing items if the order was left under correct instruction. A photograph will be taken as reference upon delivery.
Is there an order minimum?
Yes - there is a minimum order of £7 (excluding delivery fees).
Do you cater for larger groups and/or private catering events?
Yes - catering for larger groups can be arranged ahead of time. Private catering events can also discussed. Please email info@seasonsseasons.com for any special requests.
Is your packaging eco-friendly?
Yes - at seasons we try hard when and where to operate as an eco-conscious business. All packaging and labelling is fully recyclable OR 100% compostable/biodegradable. Sandwich wrapping and labelling is recyclable, whilst our favourite NOPLA boxes are 100% biodegradable and made from seaweed.
Is everything plant-based/vegan?
Yes - everything at seasons is 100% plant-based/vegan.
Do you cater for Gluten free?
The majority of bakes contain gluten. While the product range expands I hope to work with more flours and grains, where some may accidentally be free of gluten. Although I hope to cater for a wide range of audience, this is not something seasons looks to expand in.
Are your bakes refined sugar free?
At seasons we try and use the best quality, least refined and sustainable ingredients possible. However, we think flavour-forward first and foremost, meaning, although I bake with a wide range of natural sweeteners - maple syrups, coconut sugar, date syrups, fruits and currants, etc - high quality white and dark sugars are also used, depending on flavour profile.
What are your allergens?
All allergens are listed on each individual product page. Although we can guarantee no traces or contamination of animal based products, as we operates as a 100% plant-based kitchen, while we take steps to minimize the risk of cross contamination, we cannot guarantee that any of our products are safe to consume for people with allergies such as gluten, wheat, nut, soy allergies.